You can get in touch with SEPA by telephone,
email or post.
- Customer services enquiries - 03000 99 66
99 (24 hour service)
- SEPA's Pollution hotline - 0800 80 70 60 (24
- SEPA's Floodline service - 0345 988 1188 (24
SEPA Stirling Office
Contact details for SEPA's Stirling Office are:
Castle Business Park
Tel: 01786 457700
Fax: 01786 446885
List of SEPA Regional Offices.
Our normal office hours are Mon-Fri 9am-5pm.
View the Stirling office location on Google
A regular and frequent
Park and Ride service is
in place between the Stirling Office and the city centre, at a
return fare of £1.20.
SEPA Local Offices
We currently have 24 SEPA offices located all over
Scotland. You can find contact details for each office by using our
interactive office locator map.
Simply click on the map region that best applies
to the area you need and then on the local office.
You can now download all of our office
locations for your satellite navigation system, allowing you to
easily find us when on the move.
Customer service complaints
If you wish to contact SEPA with a complaint about the service
you have received, please contact the email or postal address at
the Customer service complaints page.
Customer service compliments
SEPA is always delighted to receive and record compliments made
by customers on SEPA's customer service. To do so please make
contact direct to the SEPA officer responsible for the relevant
business area, or their line manager or email Compliments.